Refund and Returns Policy
At anishastrendycreations.com, we value our customers’ satisfaction and aim to provide a seamless shopping experience. This Refund and Return Policy outlines the conditions under which you can request a refund or return for your purchases made on our website. Please read this policy carefully before making a purchase. By using our website and making a purchase, you agree to the terms of this Refund and Return Policy.
- Refund Eligibility:
a. Damaged or Defective Products: If you receive a product that is damaged or defective, you may be eligible for a full refund or a replacement. Please contact our customer support team within [insert number of days, e.g., 7 days] of receiving the product and provide details and evidence of the damage or defect.
b. Incorrect Items: If you receive the wrong product in your order, please notify us within [insert number of days, e.g., 7 days] of delivery. We will arrange for the correct item to be shipped to you, or you may opt for a full refund.
c. Non-Delivery: If your order has not been delivered within the estimated delivery time frame and there is no tracking information available, you may be eligible for a full refund.
- Return Eligibility:
Return and Replace can be avail in Worng Product Delivery and Damage Products.
- Non-Eligibility for Refund or Return:
a. Misuse of Products: Refunds or returns will not be issued if the product has been misused, mishandled, or used in a manner inconsistent with the product’s instructions and guidelines.
b. Sale and Promotional Items: Products purchased on sale or during promotional offers are generally not eligible for a refund or return. Exceptions may be made at our discretion, but please review the terms of the specific sale or promotion for details.
- Refund and Return Process:
a. Request: To request a refund or return, please contact our support team via [insert contact information, e.g., email or phone]. Provide your order details, the reason for the refund or return request, and any relevant evidence, such as photographs of damaged items.
b. Approval: Once we receive your refund or return request, we will review the information provided. If your request meets the eligibility criteria, we will approve the refund or return and provide you with further instructions.
c. Refund Method: Refunds will be processed using the original payment method used for the purchase. Please note that it may take a few business days for the refund to reflect in your account, depending on your payment provider.
d. Return Shipping: If you are required to return the product, we will provide you with instructions on how to do so. Return shipping costs will be the responsibility of the customer unless the return is due to a damaged or defective product.
- Changes to the Policy:
We reserve the right to modify or update this Refund and Return Policy at any time without prior notice. The revised policy will be effective immediately upon posting on this page. Please review this policy periodically for any changes.
If you have any questions or need further clarification about our Refund and Return Policy, please contact us at [insert contact information].
By making a purchase on anishastrendycreations.com, you acknowledge that you have read and understood this Refund and Return Policy and agree to abide by its terms and conditions.